Returns & Replacements

We take great care in packing and shipping your orders, but in the unlikely event that your product is damaged or defective, please let us know within 3 days of receiving it, and we'll happily offer a replacement or a refund in store credit. 

 

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We understand that media items such as books, DVDs, and downloads can't be returned once they've been opened or viewed/downloaded, but if you have a special circumstance, please don't hesitate to reach out to us. We want you to be completely satisfied with your purchase, and we'll make every effort to take care of you.

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Our goal at DK Magic House is to make sure you have a fantastic shopping experience with us. If for any reason you're not happy with your purchase, please get in touch with us by email, phone, or chat. We'll work with you to make things right and earn your continued business